1. Course Objective
This course aims to equip business leaders, SME owners, and department heads with strategic understanding and hands-on skills to implement Artificial Intelligence (AI) tools in business functions. Participants will learn how to use AI technologies like ChatGPT, Custom GPTs, prompt engineering. Participants will also understand what agentic AI is and how to improve productivity, decision-making, and growth outcomes.
2. Target Audience
- Business Owners / SME Founders
- CEOs, COOs, and Senior Management
- Directors of Marketing, HR, Finance, and Operations
- Innovation, Strategy, Marketing, Finance, and Digital Transformation Leads
3. Course Duration
1 Day (8 Contact Hours)
Time: 9:00 AM – 6:00 PM
4. Training Methodology
- Instructor-led presentation & discussion
- Hands-on application labs using ChatGPT
- Group activities & role-based simulations
- Business case studies & use case walkthroughs
- Peer-to-peer feedback & AI action planning
5. Learning Outcomes
Upon completion of the course, participants will be able to:
- Understand the strategic landscape of AI, including key technologies like Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents, and their impact on business transformation.
- Reframe leadership mindset to align AI adoption with business goals, innovation, and competitive advantage.
- Master prompt engineering techniques using the PRISM Framework to enhance productivity across HR, Marketing, Finance, and Strategic Planning.
- Design AI-powered use cases and workflows tailored to real business challenges.
- Build and deploy Custom GPTs as intelligent assistants for key roles (e.g., CMO, CFO, HRBP). Understand Agentic AI for workflow.
- Develop a 30-day AI Action Plan to guide implementation, team adoption, and continued experimentation post-workshop.
6. Course Content and Schedule
COURSE CONTENT & SCHEDULE
| TIME | AGENDA |
| 8:30 AM – 9:00 AM | Arrival of participants & Registration |
| 9:00 AM – 9:30 AM | Module 0: Welcome & Orientation • Icebreaker: “AI in My Work – Hype or Help?” • Workshop Overview: What to Expect |
| 9:30 AM – 10:00 AM | Module 1: What is AI? • Foundational understanding of AI, business relevance, and key categories • Generative vs Predictive vs Agentic AI • Business-relevant tools (ChatGPT, Copilot, Claude, SORA, etc.) • Key terms: LLMs, RAG, Agents (light overview) • Opportunities and risks for leaders |
| 10:00 AM – 10:15 AM | Module 2: Fear to Forward – Overcoming Resistance to AI • Common fears among leaders and teams • Reframing fear of AI with leadership insight • Interactive reflection on leadership mindset shift |
| 10:15 AM – 10:30 AM | Morning Break |
| 10:30 AM – 1:00 PM | Module 3: Mastering Prompt Engineering with PRISM Framework • Introduction to PRISM • Prompt patterns for different executive functions • 5 Prompting Action Types: Analyze, Create, Strategize, Optimize, Communicate • Using ChatGPT for data summary and insights • Prompting tables, visual charts, and dashboards • Demo: AI-generated business reports • Prompt examples for leadership, decision-making, marketing, and HR |
| 1:00 PM – 2:00 PM | Lunch |
| 2:00 PM – 2:10 PM | Energizer – AI Challenge |
| 2:10 PM – 3:00 PM | Module 4: Prompt Labs – Apply in HR, Marketing, Finance, and Strategy • Hands-on practice in writing effective prompts • Department-specific exercises: – Human Resource – Marketing – Finance – Strategy • Peer review and feedback |
| 3:00 PM – 3:50 PM | Module 5: Build a Custom GPT for Workflow Automation • What is a Custom GPT and why it matters • Use cases: onboarding bot, SOP bot, policy responder • Demo: Explore GPTs for business roles • Hands-on: Create your Custom GPT (Pro required) |
| 3:50 PM – 4:05 PM | Tea Break 2 |
| 4:05 PM – 4:30 PM | Module 6: Agentic AI & LLMs, RAG & AI Agents Explained • AI Agents: automated task performers • Internal assistant, project manager, support bot |
| 4:30 PM – 5:00 PM | Module 7: Understanding the AI x Human Matrix • What to automate vs what to augment • Strategic vs operational task mapping • Use the matrix to plan team AI integration |
| 5:00 PM – 5:30 PM | Module 8: Governance + 30-Day AI Action Plan • Guidelines for responsible AI usage • Brainstorm AI use cases by function or department • Build a 30-day plan: people, process, platform • Group presentation of 1–2 high-impact ideas |
7. Training Materials Provided
- Participant workbook (physical or PDF)
- PRISM Prompt Framework™ Cheatsheet
- GPT Design Canvas
- AI Opportunity Map by Business Function
- 30-Day AI Action Plan Template
8. Training Tools / Facilities Required
- Laptop with internet access (participant to bring own device)
- ChatGPT Plus account (recommended for hands-on exercises)
- Projector / screen for trainer
- Zoom (if virtual) or in-person meeting venue with internet access
9. Trainer
Jane Chew
- 10X AI Strategy Coach & Business Consultant
- Founder of 10xAI Business Consulting
- Specializes in AI-powered business model innovation
- 20+ years in corporate strategy, data-driven marketing, and business transformation
- Accredited HRDC Trainer & Workshop Facilitator for SME and corporate leaders